3CX Systems

3CX is an open-standards, software IP phone system that works with popular IP Phones and SIP trunks.

3CX is an open-standards, software IP phone system that works with popular IP Phones and SIP trunks.

Whether you decide to use an on-premise computer or one of our hosted severs in the cloud, you have full control over your phone system from anywhere in the world.

3CX uses your internet connection to make and receive phone calls meaning no more bills for your analogue lines and the flexibility of using your deskphones at home.

3CX includes VoIP app for Android and iOS which allow you to take your office extension with you anywhere. With modern and intuitive user-interface, 3CX’s integrated softphone applications offer a full range of Unified Communications features including presence, chat, conferencing and more.

Answer calls to your office phone extension via your mobile device and transfer to colleagues without asking customers to call another number. Slash your company’s mobile phone costs, increase productivity and make sure you never miss a call again!

When plain old voice communication just isn’t enough, 3CX’s integrated video conferencing solution saves you travel time and money by allowing users to connect and collaberate in real-time and enjoy face-to-face communication wherever they are.

A few benefits of the 3CX system with Telecom Direct

On-Premise – On Appliance or Virtualized

You decide where to run 3CX – run it on an existing server using Hyper V or VMware. Smaller installations can run on a low cost PBX appliance from Intel NUC, Shuttle, Zotac Zbox & Gigabyte. Easily move your PBX to another server or into the cloud, using built-in backup and restore.

Reduce your Phone Bill by 80%

Remote workers or employees on the go can call free of charge. Connect remote offices, improve communication, and make interoffice phone calls free. International DIDs and IP Telephony allow customers to call you cheaply and increase customer satisfaction.

Use Your Extension From Anywhere

With the 3CX VoIP clients for Android and iOS you can take your extension wherever you go. 3CX delivers the one number concept meaning that you no longer have to give out your mobile number. Set your status so your colleagues can see whether or not you are available to take a call.

In the Cloud – with YOUR Cloud Provider

Whether in the cloud or on-premise – You are in control. Self host on popular cloud providers offering standard Linux VPS. Pay a low monthly fee per PBX rather than an inflated price per extension and stay away from long term contracts. Or outsource to a managed 3CX hosting partner.

Cut Travel Costs with Integrated Web Conferencing

3CX’s integrated web conferencing solution saves you travel time and money by allowing users to host web meetings and enjoy face-to face communication wherever they are. Attend meetings around the world with the cutting edge WebRTC technology of 3CX WebMeeting.

Use Softphone to Make and Receive Calls

With 3CX’s softphones for Mac and Windows, you can manage your calls from your desktop and make and receive calls via the office phone system from your computer, even while out of the office. Using a headset you can even use a 3CX client as a full desk phone replacement.

Plug and Play with IP Phones, Gateways & SIP Trunks

Plug-in an IP Phone or Gateway to your network and 3CX will automatically configure them, saving you countless hours of configuration time and removing the learning curve. Connect a SIP trunk within minutes with pre- configured templates for most popular SIP trunk providers, including end to end support from 3CX.

Instant Messaging / Text chat

Allow employees to communicate together via text chat, without the need to rely on third party internet messaging systems. 3CX users can send and receive text messages via the 3CX Windows, Mac, iOS and Android clients from anywhere.

Integrates with Office 365, Google, Outlook & Others

Launch calls directly from your CRM package. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call journalling of inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent activities.

Easy Management of IP Phones & Softphones

With 3CX you can manage your IP Phones from within the management console. Deploy new firmwares on many phones with a few mouse clicks. Guaranteed interop with supported IP Phones gives you peace of mind when updating your phones. 3CX clients can be easily be deployed via email, whilst software updates are automatic, eliminating help desk calls.

Acclaimed Android and iOS VoIP Clients

3CX features native Android and iOS VoIP clients that are continuously updated and tested and set the standard for mobile phone VoIP clients. With an inbuilt tunnel to avoid remote firewall issues, calling from over 3G or from any Wifi hotspot is extremely reliable. 3CX Android and iOS clients fully support PUSH, allowing the phone to be on standby and save battery life.

Video Conferencing for All

With 3CX, companies of all sizes can now take advantage of video conferencing as an advanced collaboration and online meeting tool. Avoid paying a monthly subscription fee for each user and implement open standard peripheral hardware for an inexpensive solution. Unlimited users means inefficient and unprofessional account sharing is eliminated.

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